Have a question about one of our products or need some guidance? As a starting point, check out some of the most frequently asked questions our clients have asked us over the years.
I just logged in for the first time where do I start?
Where do I access Training?
How do I activate my account?
How do I reset the password to TransactionDesk or Authentisign if I forgot it?
If I purchase Authentisign, will it be linked to my TransactionDesk account or do I have to log in somewhere else separately?
How do I markup documents or forms in TransactionDesk?
How do I get my own logo onto the forms so when I print or email them out our company logo will show?
How do I add my own customized forms into the Instanet forms library so they are electronically fillable?
The system is running slowly for me or it is not saving properly when I am filling out a form – but it works ok at my home/work. What is wrong with my computer?
I am using Firefox and the fields do not look right – text will not save properly on the form. What do I need to do to fix that?