Have a question about one of our products or need some guidance? As a starting point, check out some of the most frequently asked questions our clients have asked us over the years.
I am using an older computer and forms are not displaying or opening properly for me, what do I need to do to view them correctly?
How do I change my user information such as my email address on the account?
I have my own fax number that I want to import into the system how do I do that?
Can I purchase my own fax number?
How can documents be faxed into the system?
How do I fax out of TransactionDesk?
How do I separate one PDF into multiple PDFs?
How do I add branding to the emails I send out from Authentisign and TransactionDesk, such as my company logo and banner?
I have a wife and a husband who share the same email address can they both use the same email address for Authentisign?
Why are my signers not receiving the email invite to their email address?