- Instanet Solutions Ranked First in Customer Satisfaction Again
According to an independent 2013 survey of 260 MLSs by Clareity Consulting, Instanet Solutions was the top ranked company in Customer Satisfaction in several categories.
- First in Customer Satisfaction in Transaction Management & Document Management
Survey results indicate that 47 percent of the responding MLSs offer Transaction Management or Document Management to their subscribers, up from 30% in the 2012 survey. Of those, 62 percent offer full Transaction Management. Instanet Solution is both the market and satisfaction leader in this category. Instanet Solutions offers TransactionDesk™, DocBox™ and Broker File Manager to its MLS and Association clients with its top-rated one platform approach.
- InstanetForms Ranked First in Customer Satisfaction
The same survey looked at forms products among MLSs. Instanet Solutions had the highest percentage of MLSs rate their forms as “excellent.” The technology behind InstanetForms has evolved to work across both PC and Mac platforms, as well as iPads, other tablets and Smartphones. Authentisign™ is the eSignature solution of choice. Join 200,000 North American subscribers for an eSigning solution that’s seamlessly integrated into InstanetForms and TransactionDesk.
- The One Platform Approach
The Instanet Solutions one platform approach makes it easy for members and subscribers to use the various service offerings and allows for unparalleled customization. Available in English, Spanish and French, and completely integrated across all service offerings, the Instanet Solutions platform is enterprise-grade and rated highest in customer satisfaction.
- Authentisign™ is part of the Instanet Solutions Platform
Join 200,000 North American subscribers of Authentisign, for a complete eSigning solution that’s full of features real estate professionals want, and is extremely competitively priced.
- About the Survey
This is the 12th annual survey of Multiple Listing Services and was conducted in January and February of 2013. The survey had its best participation ever, with 260 MLSs representing 825,684 subscribers completing the survey.
What our clients are saying
- “Instanet Solutions gives our members the latest technology tools they need to be really successful. It’s one of our most important member-benefits” – Buzz Steele, Tennessee Association of REALTORS®
- “I’ve used Instanet for over 6 years, and it’s something I wouldn’t want to do without. I just renewed, because in some cases, it’s the difference between doing a deal or not. Aside from the convenience, it just makes for a much more professional presentation.” – Maggie Armstrong, Multi-million Dollar Producer, Keller Williams Realty, Chattanooga, TN
- “Phenomenal products, great customer service and perfect implementation …for the 5,100 agents in the Central Virginia Regional MLS, Instanet Solutions was the perfect choice.” – Laura Lafayette, C.E.O., Central Virginia Regional MLS